When to send a letter of credit

If you get a letter saying you owe money for a debt you don’t see, or think you’ve already paid, you need to challenge the creditor to prove that you owe the money.
And do this if you get credit on your credit report Yoiu We don’t know anything about it.
Sometimes debt collectors simply have the wrong person. This is sometimes called a negative lead.
Here’s what the Financial Ombudsman has to say about bad tracking:
We could ask the debt collector to provide evidence to show that they want to pay the right person. It would not be enough to say, for example, that a person has the same name as a lender or hirer, or the same name and date of birth. We were looking for some convincing reason to link someone to debt.
When -I Shipping we’ve proven! letter sequence
Before you send your letter of attestation, check if any of the following situations apply, as there are better options for you in these situations.
The letter is addressed to someone else
This is when the book is clearly yours – not if it has a maiden name or the name is slightly lost.
Even if the letter has your address on it, it is not meant for you. You can pay attention. You are not responsible for the debts of the previous residents. If there is a debt for your son and he can no longer live with you, you must tell him about the letter but Agian must fulfill it to pay it.
You know what debt is and you are old
If it is more than six years since you last made a payment on it (5 years in Scotland), then the time limit for recovering the debt may have expired or it may not do so soon…
It is important that you find out about this, so read the restricted debt announcement and talk to National Credit on 0808 808 4000. If the debt is restricted, National Credit has a template letter you can send. This is a more powerful and effective method than sending a letter.
You are sure that the debt was settled with the original debt
This is usually for a fee for using a previous address, or a fee from a previous offer. At no point are you arguing with a debt collector about whether you were billed for water after leaving the property, they won’t have the details.
Instead, dispute the debt with an official and tell the debt collector that you are doing this.
The letter does not detail the debt at all
Sometimes credit tracking firms send a very vague letter, just inviting you to be found. See Reunite services or Local Prime locations – contacting you on credit for example.
In this case you can decide to simply ignore it. But if the letters keep coming, write and ask for details of the alleged dispute.
He got the court papers
Here you don’t have time to send a letter. Ignore the court papers, or you will get a CCJ as there are strict deadlines for filing a defence.
Learn what to do when you receive a claim form and contact National Leanline as soon as possible if you are unsure.
You received a letter before the action / Claim
This is a formal letter with some forms attached, including one written ‘Response form‘. The book itself can have different titles, so the answer form is the easiest way to tell what the book is.
This letter is sent just before they go to court, so you ignore this. And he did -I Reply by Letter – instead, fill out the reply form. See how to respond to the letter before asking what to do and talk to the National Cardline if you’re not sure.
If the letter says there is a CCJ left
Maybe the court papers go to the previous address or you ignore them? This proves that the book below is wrong.
You can see if there has been a CCJ issued in the last six years by looking at your credit records. If there is a CCJ debt you don’t know, that link also explains how to get more information about it.
Several books about recent debts – possibly identity theft
Here you can send proof of letters, but if your name and address are correct and they come from a creditor, not a debt collector, you may have an identity theft problem.
Check for identity theft – what you need to do about the actions you need to take.
Send a letter of proof
But if you do not think that the debt was yours, or you are not sure and it is possible that it is close to six years, then you should write ” Letter to the debt collector.
There are two options for following the template.
Another says that you have no idea that there is a debt. This would be appropriate if you have a phone contract with X or a credit card from y but you think the accounts are settled and you don’t owe anything.
The second is the powerful version if you are -however that you have never dealt with this company. Use this only if you are absolutely sure about it.
– Lovely [Debt Collection Company],
I am writing in response to a letter from you [dd/mm/yy]Reference number [abc333333]. A copy is attached.
I have no knowledge of any such debt being owed [company name]or
I don’t have the knowledge to have it [a contract with/credit from] [company name].
If you do not stop collection work while investigating my dispute, you are breaking FCA rules and guidance. Also, ignoring claims that have been settled or disputed and continuing to make unreasonable demands for payment is abuse.
Please provide proof of my liability for that debt or send me a written confirmation that this matter has been closed.
I look forward to hearing from you.
Your name
I suggest you don’t include your phone number in this letter – dealing with this kind of thing by post or email is less stressful.
If you are sending a letter, keep a copy of the letter and send it for recorded delivery.
The evidence, when and if it comes, must be sufficient in the following list to prove that you make (or make) money, or show that it is another person who owes:
- Credit application; Loan agreement;
- An account statement showing the details and dates of payments and debts including payments, interest and charges on the account and the current outstanding amount;
- A copy of the default notice, a copy of the legal demand; and
- When the debt has been sold, copies of letters from the Original Creditor say so, and letters from the current debtor say so.
If they can produce some of them, they might jog your memory. Not all items listed may be available or eligible.
After you send the letter that includes it
You don’t get an answer
If everything is quiet, then the debt collector may have been on a ‘fishing spree’ and decided not to bother – so if you don’t hear anything, just put some letters somewhere and don’t worry.
But if this bad debt shows up on your credit records, you still want to get organized. Write to the debt collector and after a few weeks, repeat that this debt is not yours and tell them to remove the entries from your credit records with Customer, equifax and trununion. In this case you should also inform the credit agencies of the debt owed.
More is coming
If they do not respond with any proof after a few weeks but letters demanding payment continue to arrive, then write a second letter with Appeal in capital letters at the top.
– Lovely [Debt Collection Company],
Appeal
On DD / MM / YY I ask you to provide proof that I owe the alleged debt to XXXXXXX. I am attaching a copy of my letter.
The FCA rules are clear that “When there is a dispute about who is the borrower or the creator or about the amount of the debt, that is for the firm (not the customer) to establish, because the amount of money is the right person in relation to the agreement.”
I do not owe this money. You have failed to produce any evidence that I have. If you continue to contact me about this debt, I will complain to the Ombudsman.
[Please also delete the incorrect entries from my credit records.]Your name
I watched one student case where a debt collector sent very misleading letters here: “Debt collector can’t prove it’s my debt but wants to pay”.
Going to the Ombudsman – Which Ombudsman?
If the debt collector ignores this second letter, I suggest you complain to the appropriate Ombudsman after 8 weeks. During this time, keep a record of any other demands from the debt collector – by phone, text, email or letter.
This will be the Financial Ombudsman (FOS) If the debt appears to be a loan, credit card, catalog or overdraft. How to send the FOS your complaint is explained here.
For some types of debt (energy bills? Mobile phones? Etc) there is a separate ombudsman. Sometimes another will be mentioned in the letter you received. If not, call the National Lationalle turelline and ask how they think you should complain.
Can you get compensation for this?
It is possible, but it will depend on how the debtor responds to your Letter
Usually you will not be persuaded just for the purpose of being sent a letter regarding the unpaid debt if this is soon resolved. It is seen as part of everyday life that sometimes mistakes are made.
But if the creditor hits your letter and bombards you with letters or documents or emails, or dismisses your complaint when they did not provide proof of your debt, or they start receiving compensation.
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