SuperCharging the digital Roundtrip of insurance with AI

Remember in “the avenger” movie where all the superheroes are always meeting, and you just know something brilliant (see what I did there) is about to happen when) is about to happen when) is about to happen? That’s exactly how I felt when we finalized our acquisition of Cytora – Two forces joining forces, each bringing a unique strength to create something greater than the sum of its parts.

This is an important milestone for us as we deepen our commitment to serving and improving the insurance journey for carriers, agencies, MGAS, and consumers alike. Below, I want to extract the “Why” from this acquisition and how Cytora fits into our bold vision to reduce AI in all steps of the Digital Roundtrip of AI insurance in insurance.

When two homosexuals become one

For those who may not be familiar with our two companies, let me give you a quick rundown. Used systems have been a trusted technology partner for insurance professionals for decades. We have been on a mission to connect all insurance carriers, from agencies and brokers to consumers and insureds, to create a more efficient, more connected insurance experience for everyone.

Cytora has always been against digital risk. Their powerful AI platform is transforming the way insurers and agencies manage risk data – taking raw, random data and turning it into structured, actionable decisions that drive better decisions.

Applied, we’re committed to making bold investments in AI – and we’ve done so with purpose. This acquisition shows our determination to lead the insurance industry in the AI ​​and intelligence era, with tools and programs designed to equip each player in the Insurance Lifecycle.

We’ve long distinguished ourselves by building software solutions focused on the fabric of our clients’ workflows – from leading agency management systems like Epic and Ezlynx to Carriercring through Vans. Now, with Cytora Join Group implemented, we’re taking these machines to a whole new level. Both companies are focused on solving technical insurance pain points with technology. As Richard Hartley, CEO of Cytora, puts it:

“At Cytora, we have always believed that AI will fundamentally change the flow of insurance. Joining forces with applied systems gives us scale and access to accelerate that across the industry.”

I couldn’t agree more. Our business union is not just good on paper; It changes in performance.

Accelerating the digital cycle

Cytora’s AI-enabled digital platform will integrate seamlessly with our existing solutions, creating an end-to-end digital experience that eliminates manual data entry, reduces errors, and effectively speeds up the entire insurance process from renewal.

As I told our team when we announced this acquisition internally, we are not just adding another product to our portfolio. We’ve fundamentally improved every solution we offer by infusing it with Cytora’s amazing AI capabilities.

Key benefits for agencies and carriers

I know what you’re thinking: “That’s great for used programs and Cytora, Taylor, but what does it mean for me?” Good Question! The partnership between the utility and Cytora is here to help, creating smarter, faster processes that benefit both agencies and carriers.

For agencies, targeted workflows will transform deliverables, renewals, approvals, claims processing, you name it, while AI turns raw data into Actionable Insights. This means less time spent on booking tasks and more time growing your business.

Carriers experience hassle-free, headache-free delivery with Cytora tools, enabling faster quoting and better risk selection. Shorter timelines will help improve customer satisfaction, profitability, and premium growth.

And we’re just scratching the surface of how it will affect agencies and carriers alike. The insurance industry is facing increasing challenges – claims costs, administrative inefficiencies, and increasing customer expectations. This acquisition directly addresses these pain points by bringing automation and intelligence to the areas that need it most.

Transforming the industry, one flow at a time

Dynamic change doesn’t happen overnight, but when the right pieces come together, momentum is in your favor.

The insurance industry has been talking about digital transformation for years, but progress has been uneven. Some processes have been digitized while others remain stubbornly stubborn. The result? The collective experience is full of bottlenecks and intersection points.

With Cytora joining the Applied Systems family, we are tackling one of the most persistent challenges in the Insurance Lifecycle – the digitization of risk information. This is not just to make existing processes faster; It’s about reinventing insurance coverage from the ground up.

Imagine a world where:

• Input data is quickly extracted, organized and enriched with more insight
• Underwriters can focus on analytical analysis instead of data entry
• Agents and buyers receive quotes in minutes, not days or weeks
• Updates are seamless with advanced risk information included automatically

This world is not the distant future; That’s what’s in the building now. And with Cytora’s technology integrated into our solutions, we accelerate that floor for all participants in the insurance ecosystem.

Our shared vision for the future

When I talk to Richard about our shared vision, the excitement is palpable. We both see a reality where insurance is ineffective, data-driven, and proactive rather than reactive.

Applied systems are constantly improving with practical and strategic findings. Each company we bring to the fold adds something unique to our skills and helps us better serve our clients. Cytora represents an important step in our new journey, especially in developing our AI capabilities.

Our integrated vision includes:

• Global expansion of our AI-driven solutions to serve Insurance professionals worldwide
• Deep integration throughout the athlete’s life insurance, eliminating silos and points
• Continuous innovation in which risk data is captured, analyzed, and used
• Empowering all insurance stakeholders by understanding better decisions

The future of insurance is digital and smart. And with Cytora now part of the applied systems, we’re leading the charge in bringing that intelligence to every corner of the industry.

What happens next?

I hope you’re as excited about this discovery as I am (and honestly, you should be!), but you might be wondering what happens next.

In the near term, we are focused on integration – bringing Cytora’s technology to our product ecosystem and ensuring a seamless experience for all our customers. But this is not just about technological integration; It’s about cultural integration too. The brightest minds at Cytora are now part of the applied systems team, bringing their expertise and innovative thinking to everything we do.

For our existing customers, you will begin to see the benefits of this acquisition in the coming months as we develop our existing solutions and Cytora’s capabilities. For those who are not yet part of the Used Systems family, there has never been a better time to join us on this journey.

Roundtrip digital insurance is not just a catchy phrase – it is our North Star, guiding everything we do. Now that Cytora is part of our team, we are better positioned than ever to make that vision a reality.

Leading the charge for AI in insurance

As we begin this exciting new chapter, I invite you to join us. The insurance industry is at an inflection point, and those who embrace new developments will thrive in the coming years.

Here’s how you can stay connected with us:

The future of insurance is written now, and with applied systems and Cytoras joining forces, that future is looking very bright. Together, we’re arguing for an Insurance AI vision where technology removes barriers so teams can focus on meaningful risk assurance – and deliver better results for everyone.

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Insurtech data integration and discovery is driven by artificial intelligence